Terms and Conditions
Welcome to the Terms and Conditions page for El Cajon AquaPros. By accessing or using our services, you agree to comply with and be bound by these terms. Please read them carefully.
Company Information
Company Name
El Cajon AquaPros
Location
El Cajon, California
Website
Scope of Services
1. Services Offered
El Cajon AquaPros specializes in water damage restoration services. Our services include but are not limited to:
- Water extraction
- Mold remediation
- Structural drying
- Damage assessment
- Insurance claim assistance
2. Availability
Our services are available in and around El Cajon, California. Service availability may vary based on location and demand.
Customer Obligations
1. Client Responsibilities
Clients are expected to:
- Provide accurate information regarding the water damage incident.
- Ensure that the site is safe for our team to operate.
- Communicate any specific requirements or concerns prior to the commencement of services.
2. Limitation of Liability
El Cajon AquaPros will not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid by the client for the services provided.
Pricing and Payment
1. Service Fees
- All service fees will be communicated before the work begins.
- Fees are subject to change based on the severity of damage and additional services required.
2. Payment Terms
- Payments are due upon completion of the services unless otherwise agreed.
- Acceptable payment methods include cash, credit card, and bank transfer.
Cancellation and Rescheduling
1. Client Cancellation
- Clients may cancel their scheduled service up to 24 hours in advance without penalty.
- Cancellations made less than 24 hours before the scheduled service may incur a fee.
2. Company Cancellation
El Cajon AquaPros reserves the right to cancel or reschedule services due to unforeseen circumstances, such as severe weather or emergencies.
Warranty and Guarantee
1. Service Guarantee
We stand behind our services and offer a satisfaction guarantee. If you are not satisfied with the results, please contact us within 14 days for a re-evaluation.
2. Limitations
The guarantee does not cover damage resulting from external factors beyond our control, such as natural disasters or neglect.
Privacy Policy
1. Personal Information
We are committed to protecting your privacy. Any personal information collected will be used solely for the purpose of providing our services.
2. Data Security
We implement appropriate security measures to protect your information from unauthorized access or disclosure.
Indemnification
Clients agree to indemnify and hold El Cajon AquaPros harmless from any claims, damages, or liabilities arising out of their negligence or willful misconduct related to our services.
Governing Law
These Terms and Conditions are governed by the laws of the State of California. Any disputes arising under these terms will be resolved in the appropriate courts located in El Cajon, California.
Amendments
1. Changes to Terms
El Cajon AquaPros reserves the right to update these Terms and Conditions at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the updated terms.
2. Notification of Changes
Clients will be notified of significant changes via email or a notice on our website.
Contact Information
For any questions regarding these Terms and Conditions, please contact us at:
- Address: El Cajon, California
Conclusion
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for choosing El Cajon AquaPros for your water damage restoration needs.